As part of its intervention measures, Addis Chamber is revamping quality management to ensure active service delivery to business communities.
This outstanding achievement has enabled the organization to receive an IQNET certificate from DQS Holding for the provision of advocacy and other BDS services.
The introduction & implementation of monitoring and evaluation mechanisms is one of the major instruments to ensure quality service delivery at Addis Chamber, said Shibeshi Bettemariam, Secretary General of Addis Chamber while receiving certificate from the renowned firm, DQS.
He went on to say that the Chamber is undertaking Strategy & Change Management to carry out its strategic directions.
While handing over the certificate of recognition to Addis Chamber, Tadesse Solomon, D/ Country Manager from DQS, extends his appreciation to the commitment and devotion of the Chamber leadership despite the challenging business environment.