Feedback

Questionnaire for Monitoring Members’ satisfaction on the Chamber’s Services

Addis Ababa Chamber of Commerce and Sectoral Associations (AACCSA), with the aim of service improvement and development, regularly collect feedback from its members through different means. In view of this, AACCSA utilizes online member’s satisfaction survey as one of the tools to gather feedback from members.

Therefore, AACCSA cordially requests your kind assistance in responding to all the questions which will assist in strengthening and developing the demand driven services.

A) General Information
Name of company: '. @$_POST["nameOfCompany"] .'
Telephone No: '. @$_POST["teleNo"] .'
E-mail: '. @$_POST["email"] .'
Website: '. @$_POST["website"] .'
Specific business sub sector: '. @$_POST["subSector"] .'
B) Member Satisfaction questions
1. Which of the following AACCSA services are you benefiting from?
AACCSA servicesBenefitingNot benefitingNo Awareness
Business Opportunity information '; if(@$_POST["businessOpportunityInformation1"]!=NULL) $str .= '
•
'; else $str .= '
 
'; $str .= '		'; if(@$_POST["businessOpportunityInformation2"]!=NULL) $str .= '
•
'; else $str .= '
 
'; $str .= '		'; if(@$_POST["businessOpportunityInformation3"]!=NULL) $str .= '
•
'; else $str .= '
 
'; $str .= '
Business advise on (Trade, investment, Tax ,market access) '; if(@$_POST["businessAdvise1"]!=NULL) $str .= '
•
'; else $str .= '
 
'; $str .= '		'; if(@$_POST["businessAdvise2"]!=NULL) $str .= '
•
'; else $str .= '
 
'; $str .= '		'; if(@$_POST["businessAdvise3"]!=NULL) $str .= '
•
'; else $str .= '
 
'; $str .= '
Documentation Center Service '; if(@$_POST["documentationCenterService1"]!=NULL) $str .= '
•
'; else $str .= '
 
'; $str .= '		'; if(@$_POST["documentationCenterService2"]!=NULL) $str .= '
•
'; else $str .= '
 
'; $str .= '		'; if(@$_POST["documentationCenterService3"]!=NULL) $str .= '
•
'; else $str .= '
 
'; $str .= '
Business to Business meetings and Events '; if(@$_POST["BusinessToBusinessMeetingsAndEvents1"]!=NULL) $str .= '
•
'; else $str .= '
 
'; $str .= '		'; if(@$_POST["BusinessToBusinessMeetingsAndEvents2"]!=NULL) $str .= '
•
'; else $str .= '
 
'; $str .= '		'; if(@$_POST["BusinessToBusinessMeetingsAndEvents3"]!=NULL) $str .= '
•
'; else $str .= '
 
'; $str .= '
Different events( chamber forum, launch on, conferences) '; if(@$_POST["differentEvents1"]!=NULL) $str .= '
•
'; else $str .= '
 
'; $str .= '		'; if(@$_POST["differentEvents2"]!=NULL) $str .= '
•
'; else $str .= '
 
'; $str .= '		'; if(@$_POST["differentEvents3"]!=NULL) $str .= '
•
'; else $str .= '
 
'; $str .= '
Training '; if(@$_POST["training1"]!=NULL) $str .= '
•
'; else $str .= '
 
'; $str .= '		'; if(@$_POST["training2"]!=NULL) $str .= '
•
'; else $str .= '
 
'; $str .= '		'; if(@$_POST["training3"]!=NULL) $str .= '
•
'; else $str .= '
 
'; $str .= '
Trade fairs '; if(@$_POST["tradeFairs1"]!=NULL) $str .= '
•
'; else $str .= '
 
'; $str .= '		'; if(@$_POST["tradeFairs2"]!=NULL) $str .= '
•
'; else $str .= '
 
'; $str .= '		'; if(@$_POST["tradeFairs3"]!=NULL) $str .= '
•
'; else $str .= '
 
'; $str .= '
Arbitration and Reconciliation '; if(@$_POST["arbitrationAndReconciliation1"]!=NULL) $str .= '
•
'; else $str .= '
 
'; $str .= '		'; if(@$_POST["arbitrationAndReconciliation2"]!=NULL) $str .= '
•
'; else $str .= '
 
'; $str .= '		'; if(@$_POST["arbitrationAndReconciliation3"]!=NULL) $str .= '
•
'; else $str .= '
 
'; $str .= '
Advocacy '; if(@$_POST["advocacy1"]!=NULL) $str .= '
•
'; else $str .= '
 
'; $str .= '		'; if(@$_POST["advocacy2"]!=NULL) $str .= '
•
'; else $str .= '
 
'; $str .= '		'; if(@$_POST["advocacy3"]!=NULL) $str .= '
•
'; else $str .= '
 
'; $str .= '
Agri-Business Support '; if(@$_POST["AgriBusinessSupport1"]!=NULL) $str .= '
•
'; else $str .= '
 
'; $str .= '		'; if(@$_POST["AgriBusinessSupport2"]!=NULL) $str .= '
•
'; else $str .= '
 
'; $str .= '		'; if(@$_POST["AgriBusinessSupport3"]!=NULL) $str .= '
•
'; else $str .= '
 
'; $str .= '
International Organization for Standardization(ISO) certification Support '; if(@$_POST["ISO1"]!=NULL) $str .= '
•
'; else $str .= '
 
'; $str .= '		'; if(@$_POST["ISO2"]!=NULL) $str .= '
•
'; else $str .= '
 
'; $str .= '		'; if(@$_POST["ISO3"]!=NULL) $str .= '
•
'; else $str .= '
 
'; $str .= '
Business Promotion (business directory, website, sponsorship on AACCSA media outlets) '; if(@$_POST["businessPromotion1"]!=NULL) $str .= '
•
'; else $str .= '
 
'; $str .= '		'; if(@$_POST["businessPromotion2"]!=NULL) $str .= '
•
'; else $str .= '
 
'; $str .= '		'; if(@$_POST["businessPromotion3"]!=NULL) $str .= '
•
'; else $str .= '
 
'; $str .= '
Accreditation (supporting letters and document authentication) '; if(@$_POST["accreditation1"]!=NULL) $str .= '
•
'; else $str .= '
 
'; $str .= '		'; if(@$_POST["accreditation2"]!=NULL) $str .= '
•
'; else $str .= '
 
'; $str .= '		'; if(@$_POST["accreditation3"]!=NULL) $str .= '
•
'; else $str .= '
 
'; $str .= '
2. Please tick the Communication Channels of AACCSA most useful for your business.
'; if(@$_POST["cctv"]!=NULL) $str .= '
•
'; else $str .= '
 
'; $str .= ' TV         
'; if(@$_POST["ccradio"]!=NULL) $str .= '
•
'; else $str .= '
 
'; $str .= ' Radio         
'; if(@$_POST["ccnewspaper"]!=NULL) $str .= '
•
'; else $str .= '
 
'; $str .= ' Newspaper         
'; if(@$_POST["ccwebsite"]!=NULL) $str .= '
•
'; else $str .= '
 
'; $str .= ' Website         
'; if(@$_POST["ccemail"]!=NULL) $str .= '
•
'; else $str .= '
 
'; $str .= ' E-mail         
'; if(@$_POST["ccnone"]!=NULL) $str .= '
•
'; else $str .= '
 
'; $str .= ' None         
3. How do you describe your satisfaction on the overall AACCSA services?
'; if(@$_POST["verySatisfied3"]!=NULL) $str .= '
•
'; else $str .= '
 
'; $str .= ' Very satisfied         
'; if(@$_POST["satisfied3"]!=NULL) $str .= '
•
'; else $str .= '
 
'; $str .= ' Satisfied         
'; if(@$_POST["notSatisfied3"]!=NULL) $str .= '
•
'; else $str .= '
 
'; $str .= ' Not Satisfied         
4. Please provide us any suggestion/feedback on how to improve the Chamber’s services.
'.@ str_ireplace("n","
",(htmlentities($_POST["suggestion"]))).'
'; System_Mailer::sendHtmlEmail("membership@localhost",$_POST['nameOfCompany'],"membership.addischamber@gmail.com","AACCSA Membership","Questionnaire for Monitoring Members' satisfaction on the Chamber's Services",$str,"",NULL); System_Mailer::sendHtmlEmail("membership@localhost",$_POST['nameOfCompany'],"addischambermis@gmail.com","AACCSA Membership","Questionnaire for Monitoring Members' satisfaction on the Chamber's Services",$str,"",NULL); echo 'Your feedback has been successfully submitted. Thank you.
'; } @$email = $_POST["email"]; if($email != NULL) { sendEmail(); } else { ?>

Questionnaire for Monitoring Members’ satisfaction on the Chamber’s Services
የአባላት አገልግሎት እርካታ መመዘኛ መጠይቅ

Addis Ababa Chamber of Commerce and Sectoral Associations (AACCSA), with the aim of service improvement and development, regularly collect feedback from its members through different means. In view of this, AACCSA utilizes online member’s satisfaction survey as one of the tools to gather feedback from members.

Therefore, AACCSA cordially requests your kind assistance in responding to all the questions which will assist in strengthening and developing the demand driven services.

አዲስ አበባ ንግድና የዘርፍ ማህበራት ምክር ቤት ለአባላቱ እየሰጠ ያለው የንግድ ልማትና የአድቮኬሲ አገልግሎቶችን ለማጠናከርና ለማሻሻል እንዲሁም አዳዲስ አገልግሎቶችን በመለየትና ተግባራዊ በማድረግ አባላቱ በሀገር ውስጥና በውጭ ገበያ ተወዳዳሪነታቸው እንዲጎለብት በማቀድ በተለያየ መንገድ  ከአባላቱ ግብረ-መልስ ይሰበስባል፡፡

በዚሁ መሠረት ይህን መጠይቅ በመሙላት የንግድ ምክር ቤቱን አገልግሎች በቀጣይነት ለማጠናከር ለምታደርጉልን ድጋፍ ከወዲሁ ምስጋናችንን እናቀርባለን፡፡



A) General Information
     አጠቃላይ መረጃ
Name of company
የድርጅት ስም
Telephone No
ስልክ ቁጥር
E-mail
ኢ-ሜይል
Website
ድረ-ገፅ
Specific business sub sector
የንግድ ስራ ዘርፍ


B) Member Satisfaction questions
     የአባላት እርካታ መመዘኛ ጥያቄዎች
1. Which of the following AACCSA services are you benefiting from? በየትኞቹ የንግድ ምክር ቤቱ አገልግሎቶች ተጠቃሚ ነዎት?
AACCSA services
የንግድ ምክር ቤቱ አገልግሎች		Benefiting
ጠቃሚ		Not benefiting
ጠቃሚ ያልሆነ		No Awareness
መረጃ የለኝም
Business Opportunity information
የንግድ እድል መረጃ
Business advise on (Trade, investment, Tax ,market access)
ንግድ ጋር ተያያዥነት ባላቸው (ኢንቬስትመንት፣ ግብር፣ ገበያ ማፈላለግ እና በመሳሰሉት) ጉዳዮች የሚሰጡ ምክሮች
Documentation Center Service
የመረጃ አገልግሎት ማዕከል
Business to Business meetings and Events
የቢዝነስ ለቢዝነስ ግንኙነቶች እና የቢዝነስ ፎረሞች
Different events( chamber forum, launch on, conferences)
የተለያዩ ኩነቶች( ቻምበር ፎረም፣ የምሳ ላይ ዉይይት፣ የተለያዩ ስብሰባዎች)
Training
ሥልጠና
Trade fairs
ንግድ ትርዒት
Arbitration and Reconciliation
የግልግል እና የማስማማት አገልግሎቶች
Advocacy
አድቮኬሲ
Agri-Business Support
የማኑፋክቸሪንግ ምክር አገልግሎት
International Organization for Standardization(ISO) certification Support
ISO ሰርቲፊኬሽን ድጋፍ አገልግሎት
Business Promotion (business directory, website, sponsorship on AACCSA media outlets)
ንግድ ማስተዋወቅ (ቢዝነስ ዳይሬክተሪ፣ ድረ-ገፅ
Accreditation (supporting letters and document authentication)
ማረጋገጫዎች (የድጋፍ ደብዳቤዎች እና የሰነድ ማረጋገጫዎች)


2. Please tick the Communication Channels of AACCSA most useful for your business.
በየትኞቹ የንግድ ምክር ቤቱ የሚዲያ አውታሮች በሚተላለፉት የቢዝነስና ንግድ-ነክ መረጃዎች ተጠቃሚ ነዎት?
                 
                          

3. How do you describe your satisfaction on the overall AACCSA services?
በአጠቃላይ በምክር ቤቱ አገልግሎቶች ዙሪያ ያልዎት የእርካታ መጠን እንዴት ይለኩታል?
                 

4. Please provide us any suggestion/feedback on how to improve the Chamber’s services.
ስለ ንግድ ምክር ቤቱ አጠቃላይ አገልግሎቶች እና መሻሻል ስለሚገቡ ጉዳዮች ያለዎትን አስተያየት እና ምክር ያካፍሉን?